warranty request form

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Having device trouble? Submit a request for next day warranty service

Please fill the form out in it's entirety

Support Form (#6)

Your information

Please tell us about your self

Device Information

Please enter device details

Current Device Location

Please give us the location of where the device is currently physically stored. This is required for correct dispatch.

Service Details

Problem description

Type of service requested

Please select the type of service you're requesting

Small Business IT Support

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Enterprise Class Phone Systems

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Office In a Box

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What Our Clients Are Saying

Northwest Remote Offices have been on the spot taking care of critical issues right way even if it’s after hours or on weekends. Their dedication to get the job done and get it done right away is unprecedented. IT projects are handled professionally and accurately the first time. Instead of just responding to issues they are proactive in looking at the weak points and suggesting fixes that would have caused headaches and problems down the road. We appreciate their continued partnership in maintaining and upgrading our network infrastructure. Their services are highly recommended.

Jim Cote, President

The Master's Touch - Spokane, WA

Northwest Remote Offices was able to drill down and find out exactly what our IT issues were, and give us a lasting fix. Since we made the switch, if minor issues arise I know who to call and that the issues will be fixed quickly. Other IT firms seemed to guess at the problems, and the staff wasn’t on the same page. Stevan and team clearly know what they’re talking about. This is the best investment I’ve made to streamline our busy operations, and I only wish we'd found them sooner!

Colleen Wilber, Manager

Umi Kitchen and Sushi Bar - Spokane, WA

Just like our mission is to provide expert advice to our clients, we require an IT partner we can trust so I can focus on growing my business and taking care of our clients. Productivity for us is critical. Before meeting with Stevan and Northwest Remote Offices about our IT, we have only experienced having promises made but not kept. Thankfully promises are made and fulfilled by the NWRO team. Our IT team prides themselves on communication and proactive IT management. They deliver ultra-responsive and expert service, and they communicate with us what is needed and why. If you are on the fence about whether you should entertain new IT support or if you wonder if something is missing, reach out to Stevan and his team at Northwest Remote Offices!

Rob Guyott, COO

Ponderosa Community Management, LLC - Spokane Valley, WA

We switched from a different IT group to Northwest Remote when we decided to go with a VOIP system. I expected the move to VOIP to be beneficial for us, but I didn't expect that our entire network would run so much more smoothly within weeks. Before, we had IT issues on a weekly basis. Now we hardly ever have IT problems and if we do they are taken care of lightning fast. I can't recommend these guys enough.

ALEX HAMILTON, Owner

Valley Veterinary Clinic, Spokane Valley, WA

We engaged Stevan and his crew while in a crisis situation and they responded quickly, with concern, and got us up and running as soon as possible. This is called "going above and beyond the call of duty". Since moving over to his service, we really haven't had any significant problems. His system is set up perfectly and runs perfectly. We are totally happy with the service. And Stevan himself is fun to talk to and visit with. So glad we made the change.

Greg Stewart-Longhurst, Owner

Stewart-Longhurst CPA - Spokane Valley, WA

Steve has been available and always done a fantastic job for any services I have ever need. I highly recommend him to anyone.

Matt Armstrong, Owner

Armstrong Insurance - Coeur d' Alene, ID

Northwest Remote Offices have been on the spot taking care of critical issues right way even if it’s after hours or on weekends. Their dedication to get the job done and get it done right away is unprecedented. IT projects are handled professionally and accurately the first time. Instead of just responding to issues they are proactive in looking at the weak points and suggesting fixes that would have caused headaches and problems down the road. We appreciate their continued partnership in maintaining and upgrading our network infrastructure. Their services are highly recommended.

Jim Cote, President

The Master's Touch - Spokane, WA

Northwest Remote Offices was able to drill down and find out exactly what our IT issues were, and give us a lasting fix. Since we made the switch, if minor issues arise I know who to call and that the issues will be fixed quickly. Other IT firms seemed to guess at the problems, and the staff wasn’t on the same page. Stevan and Cody clearly know what they’re talking about. This is the best investment I’ve made to streamline our busy operations, and I only wish we'd found them sooner!

Colleen Wilber, Manager

Umi Kitchen and Sushi Bar - Spokane, WA

We’re a small business serving HOA management associations across the state of Washington. Just like our mission is to provide expert advice to our clients, we require an IT partner we can trust so I can focus on growing my business and taking care of our clients. Productivity for us is critical. Before meeting with Stevan and Northwest Remote Offices about our IT, we have only experienced having promises made but not kept. Thankfully promises are made and fulfilled by the NWRO team. Know that all the pretty websites don’t guarantee proper service. Our IT team prides themselves on communication and proactive IT management. They deliver ultra-responsive and expert service and they communicate with us what is needed and why. Where anything IT used to be a headache and cause me to lose sleep, it’s now stress free. If you are on the fence about whether you should entertain new IT support or if you wonder if something is missing, reach out to Stevan and his team at Northwest Remote Offices!

Rob Guyott, COO

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